Pricacy Policy
Claire & Co.
At Claire & Co., we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when visiting our website or placing an order.
By using our website, you agree to the practices described in this Privacy Policy.
1. Data Controller
Claire & Co. is responsible for the processing of personal data collected through this website in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
Contact Email:
info@clairecostore.com
2. Website Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, misuse, or disclosure.
Our website is protected with SSL/TLS encryption. You can verify that your connection is secure by checking for the padlock icon and "https://" in your browser's address bar.
Claire & Co. does not use automated decision-making or profiling that produces legal or similarly significant effects on our customers.
3. Information We Collect Automatically
When you browse our website, certain technical information is collected automatically to ensure the website functions properly and remains secure.
This information may include:
- Pages you visit
- Date and time of your visit
- Browser type and version
- Operating system
- Referring website
- Device information
- IP address (where applicable, anonymized)
This information is processed based on our legitimate interest in maintaining the security, stability, and performance of our website. It is not used to personally identify visitors unless required by law.
4. Cookies
Claire & Co. uses cookies and similar technologies to improve your browsing experience and enhance the functionality of our website.
Cookies are small text files stored on your device that help remember your preferences and improve website performance.
We use cookies for purposes such as:
- Keeping products in your shopping cart
- Remembering your preferences
- Improving website performance
- Measuring website traffic
- Supporting marketing activities
Some cookies expire when you close your browser, while others remain on your device until they expire automatically or are deleted manually.
Certain trusted third-party providers may also place cookies when necessary to deliver services such as analytics or advertising.
You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain website features.
When required by law, you will be asked to provide consent for non-essential cookies when you first visit our website. Your preferences can be updated whenever you choose.
5. Contacting Claire & Co.
If you contact us by email or through our contact form, we will use the information you provide solely to respond to your inquiry or assist you with your request.
Depending on the nature of your inquiry, the legal basis for processing may be:
- Our legitimate interest in communicating with customers.
- The performance of a contract or pre-contractual measures.
Once your inquiry has been fully resolved, your personal information will be deleted unless we are legally required to retain it for a longer period.
For privacy-related questions, please contact:
6. Customer Accounts & Orders
When you create an account or place an order with Claire & Co., we collect the information necessary to process your purchase and provide customer support.
This information may include:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Payment information
- Order history
You may request the deletion of your customer account at any time by contacting us.
After your order has been completed, your personal information will only be retained for as long as required to comply with legal obligations, accounting requirements, or dispute resolution purposes.
7. Email Marketing
Newsletter
If you choose to subscribe to our newsletter, we will send you updates about new collections, promotions, and special offers.
Subscription only takes place after you have given your explicit consent.
To verify your subscription, we may use a double opt-in procedure.
For compliance purposes, we may store:
- Your email address
- Subscription date and time
- IP address used during registration
You can unsubscribe at any time by clicking the unsubscribe link included in every newsletter or by contacting us directly at:
Once you unsubscribe, your email address will be removed from our marketing list unless another lawful basis for processing exists.
Existing Customers
If you have previously purchased from Claire & Co., we may occasionally send you information about similar products that may be of interest.
You may opt out of these communications at any time, and we will immediately respect your request.
8. Order Fulfilment & Payment Processing
To complete your purchase, we may share the necessary information with carefully selected third-party service providers.
These may include:
- Shipping carriers
- Payment processors
- Logistics partners
- Fraud prevention services
Only the information required to complete your order will be shared.
Payment Providers
Depending on the payment method you choose, your payment information may be processed by trusted providers such as PayPal, Klarna, SOFORT, or other secure payment partners.
These providers process your personal information according to their own privacy policies and may perform identity verification or credit assessments where legally permitted.
Claire & Co. does not store your complete payment card information on its own servers.
9. Product Reviews
After you have received your order, Claire & Co. may invite you to leave a review about your shopping experience or the products you purchased.
Review invitations will only be sent where permitted by applicable law or with your consent where required. Participation is entirely voluntary.
If you no longer wish to receive review requests, you may opt out at any time by following the instructions in the email or by contacting us at info@clairecostore.com.
10. Social Media
Our website may contain links or buttons to third-party social media platforms such as Facebook, Instagram, Pinterest, or TikTok.
These features are designed with privacy in mind and do not automatically transfer your personal information simply by visiting our website.
Only when you choose to click on a social media button or interact with one of these platforms will your browser establish a connection with the relevant provider. Any information shared at that point is subject to the privacy policy of the respective platform.
We recommend reviewing the privacy policies of any third-party platforms you choose to use.
11. Analytics & Advertising
Claire & Co. may use analytics and advertising technologies to better understand how visitors use our website and to improve our products, services, and marketing campaigns.
These technologies may include services such as:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram) Pixel
- Other trusted advertising and analytics providers
These services may collect information including:
- Pages visited
- Time spent on the website
- Device information
- Browser information
- Approximate location
- IP address (where anonymization is supported)
Where legally required, these tools are only activated after you have provided your consent.
You may withdraw your consent or disable tracking through your browser settings or the relevant provider's opt-out tools at any time.
12. Remarketing
Claire & Co. may use remarketing technologies to display advertisements that are more relevant to your interests after you visit our website.
Remarketing relies on cookies or similar technologies to recognize previous website visits. These advertisements may appear on search engines, social media platforms, or other websites.
You remain in control of these preferences and can disable personalized advertising through your browser settings or the advertising settings provided by the relevant platforms.
13. Your Privacy Rights
Depending on your country or region, you may have the following rights regarding your personal information:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data where applicable.
- Request restriction of processing.
- Object to certain types of data processing.
- Receive your personal information in a portable format where legally applicable.
- Withdraw previously given consent at any time.
- Submit a complaint to your local data protection authority.
If you object to the processing of your personal information for direct marketing purposes, we will stop using your information for those activities without delay.
To exercise any of your privacy rights, please contact us at:
14. Data Retention
Claire & Co. retains personal information only for as long as necessary to:
- Provide our products and services.
- Fulfil contractual obligations.
- Comply with legal and tax requirements.
- Resolve disputes.
- Enforce our agreements.
Once the applicable retention period has expired, your personal information will be securely deleted or anonymized unless we are legally required to retain it for a longer period.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the services we provide.
When material changes are made, the revised version will be published on this page together with the updated revision date.
We encourage you to review this Privacy Policy periodically to stay informed about how your information is collected, used, and protected.
Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or if you wish to exercise your privacy rights, please contact us.
Claire & Co.
Email: info@clairecostore.com